5 Star Exteriors

Overall, customers describe 5 Star Exterior as a professional, customer-focused contractor with strong communication and high-quality workmanship across siding, roofing, gutters, insulation, and related projects. Key takeaways for potential customers include:

- Sales and quotes: James provides direct, knowledgeable consultations with detailed, achievable quotes and no high-pressure sales; quotes are described as accurate and transparent.
- Project management: Grant serves as the project manager, with Donnie as the on-site manager, and crews led by Phil and Chris. Clients note attentive supervision, coordination with other contractors when needed, and thorough attention to detail.
- Communication and scheduling: Office staff (notably Amanda) and the field team keep customers informed throughout the process; projects are often completed on schedule, with some two-day roofing jobs mentioned.
- Work quality and cleanup: Workmanship is consistently described as meticulous, with clean, spotless final cleanup and careful, cost-conscious execution (noted by explanations of options and avoidance of unnecessary upsells).
- Services performed: Siding, roofing, gutters, insulation, and related exterior work are commonly completed; some projects involve interior work (e.g., bathrooms) and coordination with other contractors for larger renovations.
- Customer experience: The team is praised for professionalism, reliability, and accommodating busy schedules; multiple customers offer to provide direct references.
- Insurance-related timing: In at least one case, project timing was affected by insurance disputes, though the team delivered satisfactory results overall.
- Personnel references: Frequent mentions of James (sales/consultation), Grant (project management), Amanda (office), Phil and Chris (crews), and Donnie (on-site management).