1st Amazon C.S.LLC/ Roofing & More

- Overall, the feedback is mixed: multiple customers report quick, professional work and good communication, while others describe scheduling issues, delays, and unexpected charges.

- Scheduling and reliability: Some clients experienced prompt responses, quick estimates, and same-week service; at least one reviewer reported a no-show for a 12pm–1pm roofing estimate after double-confirming.

- Timeliness and duration: Several projects were completed in one day or within a few hours; others extended from 1–3 days to an entire month due to delays and scheduling problems.

- Quality and workmanship: Many reviews praise high-quality work, thoroughness, and cleanups; some mention a poorly done paint job or damage to interior/property that required follow-up.

- Communication and professionalism: Generally described as responsive and courteous, with owners/leadership (notably Krystal) involved in follow-up; however, some reviews note inconsistent updates and missed ETAs.

- Pricing, contracts, and transparency: Some reviews cite competitive pricing and fair terms; others warn that contracts can change and that additional charges (e.g., $840 for extra wood) were not disclosed until payment due date.

- Project management and staff: Crews are often described as respectful and hardworking; a few reports mention late arrivals or scheduling miscommunications; Krystal is frequently identified as the owner involved in the process.

- Customer recommendations: Many reviewers would recommend the company, though several advise carefully reviewing contracts and being aware of potential price changes or extra charges.