Arnold Continuous Gutters
π 2035 Charleston Ave, Huntington, WV 25703, USA
π +1 304-525-7551
- Overall, reviews are mixed but show several positives: prompt, courteous, and price-efficient service; professional demeanor; easy to work with; good communication throughout the process; and solid workmanship on soffit/fascia and roofing/guttering.
- Notable practical positives: one customer noted the total project (roof, gutters, downspouts, and gutter covers) cost less than a quote for just the roof from another company; the workmanship was strong and work was completed promptly.
- Comfort with the vendorβs approach: multiple customers would highly recommend the company and described it as easy to work with and price-conscious.
- Contract and scope caveats: at least one customer reported contract issues, including unclear scope and what was included under an βentire houseβ contract, leading to misunderstandings about porch ceiling, attic items, and door/dormers painting.
- Resolution and aftercare: after raising concerns, the company revisited and completed the soffit/fascia on the attic and worked to rectify the contract issues, with acknowledgment that transparent scope details are important for future customers.
- Bottom line: potential customers should clearly specify and confirm scope of work in the contract to avoid surprises; the company has demonstrated responsiveness in addressing concerns.
Common Materials
Not mentioned (reviews reference roofing, gutters, soffit and fascia rather than siding materials).
Quality Rating
Good
Response Time
Prompt
Common Complaints
Contract scope and pricing issues: quotes sometimes unclear about what is included; some miscommunication requiring contract amendment; concerns about upfront transparency.
Warranties Offered
Not mentioned
Customer Service Rating
Excellent
Pricing Feedback
Generally regarded as affordable/price-efficient; one reviewer cited unclear pricing or contract terms leading to confusion about additional costs.
Maintenance Tips
No maintenance tips mentioned