Top Siding Repair Services in Enterprise

- Overall impression: Most customers report a positive experience with Enterprise Home Improvement LLC, especially regarding help with insurance claims and project outcomes (roof replacement and related exterior work).

- Insurance claim process: A common theme is clear guidance from Mario on steps and coverage, with many reviews noting the insurer approved full payment for the job, providing peace of mind.

- Communication and transparency: Several customers describe thorough explanations, regular updates, and responsive, patient communication from Mario.

- Crew performance and workmanship: Reviewers frequently cite punctual, professional crews who work efficiently, maintain cleanliness, follow building codes, and complete the job to a high standard; some projects are completed quickly (one-day jobs cited).

- Quality and results: The work is described as high quality, with mentions of high-quality materials, strong, aesthetically pleasing roofs, and added features such as ventilation where relevant.

- Service area: Customers note that the company serves areas across Connecticut and travels statewide.

- Pricing and value: Positive comments include fair pricing and honest quotes; several reviewers felt the value matched the service and outcomes.

- Notable negative/controversial feedback: at least one reviewer alleges significant issues, including an initial reluctance to provide an estimate without a contract, delays in involving a public adjuster, claim denial, disputes over deductible, and alleged threats of legal action for leaving a negative review. This reviewer describes a breakdown in trust and suggests caution.

- Overall takeaway for potential customers: The majority of experiences highlight reliable project execution, strong guidance through insurance processes, and satisfactory results, with one documented negative experience emphasizing potential concerns about transparency and contract handling.

The reviews show a mixed but generally positive pattern, with strong praise for roofing, windows, and gutters and for competitive pricing, but a notable negative report related to siding.

- Strengths frequently cited: responsive and professional staff (notably Tom, Josh, and Tracey), clear explanations of problems and solutions, willingness to accommodate busy schedules, and fair or competitive pricing. Several customers appreciated thorough one-on-one guidance and final walk-throughs, and many indicated they would hire T&G again for future projects.

- Project highlights: several customers successfully completed window replacements at low cost, and roof installations and gutter work were described as high-quality and well managed. Some reviews also noted satisfactory communication and timely execution, with insurance companies often satisfied with roof work.

- Pricing and discounts: pricing was repeatedly described as reasonable or cheaper than competitors; however, at least one customer reported veteran discounts not being honored initially, with subsequent attempts at compensation discussed.

- Areas of concern: one significant negative experience involved siding installation that resulted in damage to the property (electrical exposure, broken cable box), siding coming off, and ongoing communication and follow-up issues; other reviews mentioned occasional cleanup shortcomings (leftover nails, scraps, or items not replaced) and scheduling/response delays.

- Practical takeaways for potential customers: verify written scope of work, warranties, and any discounts before work begins; clarify who will handle cleanup and post-install follow-up; ask about long-term service commitments and how issues will be addressed if problems arise, especially for siding projects. Overall, expect strong customer service and reasonable pricing, with caution advised on siding installations and post-project cleanup.