Xterior Solutions

(4.9)
363 reviews
+1 845-232-6518

Xterior Solutions Reviews

- Services and outcomes: Xterior Solutions handles siding, roofing, windows, doors, gutters, and insulation. Reviews describe high-quality finishes (e.g., level and square installations, tidy results) with several projects noting marked improvements to appearance and potential property value. Some jobs involved multiple components (board-and-batten siding, porch, skylights, shingles, gutters, insulation).

- Project management and communication: Project managers (notably Dan, Matt, Bobbie Jo) are repeatedly highlighted for professionalism, helpfulness, and on-site coordination. Clients appreciate proactive updates, attentive oversight, and coordination with office staff (Leya, Jason) and owners. A dedicated project manager is often cited as improving the overall experience.

- Scheduling, timeliness, and operations: Many jobs are scheduled quickly and start on time, with crews working efficiently. Some projects are completed in a single day or within a few hours (e.g., a 4-hour window replacement). Protective measures (tarps, cleanup during and after) and thorough yard cleanup are commonly mentioned.

- Quality and workmanship: Reviewers praise meticulous workmanship, attention to detail, and thorough explanations of work performed. Cleanliness and careful handling of the property are frequently noted. Some reviews mention issues found during work (rotted plywood, insulation gaps) that were addressed with solutions provided by the company.

- Pricing and value: Several comments acknowledge pricing as higher but attribute this to higher-quality results and value. Others describe pricing as fair with a range of options. A minority report dissatisfaction with estimate practices (one instance of a charged estimate and another case of a price increase after initial quotes).

- Issues and resolution: Most experiences are positive, though there is at least one report of unprofessional behavior by a crew member (yelling, damaging a trailer), leading to a lower rating. Another review highlights dissatisfaction with an initial estimate process. Most positive reviews emphasize proactive problem-solving and responsive service when issues arose (e.g., attic vents, rot, insulation).

- Overall sentiment and recommendations: The majority of reviews are highly favorable, with many customers willing to hire Xterior Solutions again and highly recommending them. A few reviews note concerns about pricing or specific interactions, but overwhelmingly positive feedback centers on communication, workmanship, and project management.

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Additional Information

🏗️ Common Materials

Board‑and‑batten wood siding (wood siding) is the most explicitly mentioned material.

Quality Rating

Excellent

⏱️ Response Time

Fast and responsive; scheduling was quick and communication was generally timely.

📝 Common Complaints

Pricing/estimate transparency issues, including an advertised estimate charge and a later price increase.

🛡️ Warranties Offered

Not mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Mixed; some say pricing is fair/reasonable, others note higher pricing but feel it reflects quality.

🔧 Maintenance Tips

No maintenance tips were provided.

Location

Other Siding Repair Services in New York