Windows, Siding and Doors by Opal Enterprises Naperville

Opal Enterprises has a mixed but largely positive track record for exterior remodeling projects (siding, doors, and windows). Customers frequently praise the workmanship and product quality, while experiences with scheduling, communication, and post-install follow-up vary.

Key practical takeaways for potential customers:
- Project scope and products: Projects commonly include siding replacement, entry and patio doors, and multiple windows. Some reviews note the use of specific materials (e.g., Kolbe windows, ProVia doors, James Hardie trim) and the ability to reuse existing interior blinds in some cases.
- Sales process: Several reviewers highlight knowledgeable sales consultants (notably Igor) who provided clear explanations of options and financing, and helped guide the project from design through installation.
- Timelines and scheduling: Timelines are mixed. Some siding projects finish in about a week or less than initially estimated, while other projects take longer. Delays or shifts in installation dates (e.g., patio door installation occurring days later than promised) have occurred, and some customers report needing to follow up to confirm schedules.
- On-site experience: The crew size can vary (an initial larger crew, followed by typically two installers). Overall workmanship is frequently described as high-quality, with cleanities and finishes praised in many cases.
- Color and finish details: Color selection changes can occur during install (e.g., corner pieces installed in white instead of the chosen gray). In at least one case, the customer continued with white and ended up preferring it.
- Post-install follow-up and cleanup: Some customers report outstanding post-install tasks (e.g., reinstalling a garage keypad and house numbers) and debris/site items (dumpster and porta-potty) remaining on the property for an extended period after completion.
- Communications and responsiveness: Several reviews note proactive communication and attentive service, while others indicate the need for customers to initiate follow-ups to address issues.
- Notable risks: There are strong positive experiences, but at least one substantial negative review describes long-running issues with a door replacement (ProVia) that remained unresolved after many months, with ongoing repair attempts and limited follow-up.
- Overall sentiment: The majority of reviews underscore professionalism, quality, and value, with multiple customers highly recommending Opal. Nevertheless, potential customers should verify scheduling, post-install follow-up commitments, and color/finish details to avoid common frustrations.

In short, Opal is generally regarded as capable and trustworthy for exterior projects, but prospective buyers should clarify timelines, post-install responsibilities, and exact material/finish choices up front to align expectations.