Windows By Toll

Overall, reviews for Windows by Toll show a mix of experiences, with a strong lean toward positive outcomes and one negative rating. Practical details mentioned include a focus on windows and doors installation, custom sizes, and trim work, with several projects involving multiple panes and even interior/exterior finishing.

- Services and scope: window and door replacements, interior and exterior trim, and some remodels such as converting a screened porch into a 3+ season room; projects ranged from several dozen units to single-family home replacements (e.g., 10 windows and 2 storm doors; 19 windows replaced in one case).
- Timeliness and scheduling: many customers report on-time arrivals and efficient installations, but there are mentions of delays in some projects and long lead times for custom windows.
- Communication and project management: numerous reviews praise clear, thorough communication and prompt responses; one review notes lack of communication and delays.
- Quality and workmanship: frequent praise for professional, neat, clean installations with attention to detail; lead-safe practices were highlighted in at least one project.
- Site impact and cleanup: several accounts emphasize careful protection of interiors and leaving the site cleaner than before, with daily cleanup during installation reported in some cases.
- Personnel: customers reference specific staff and owners (e.g., Chris, Rob, Kevin, Erik) and indicate positive interactions with the team and ongoing support.
- Pricing and quotes: quotes are described as timely, informative, and, in some reviews, competitive or the best value for quality.
- Safety and standards: at least one project notes adherence to lead-safe practices during replacement work.
- Overall recommendations: many customers would hire the company again and would recommend them, though the negative review advises caution regarding communication and timeliness.