Window World TX

(4.8)
1481 reviews
+1 210-399-4366

Window World TX Reviews

- Punctuality and professionalism: Multiple customers reported crews arriving on time or early, being courteous, and performing work with care for the interior and exterior of the home; the cleanup after installation is frequently described as thorough and professional.

- Installation quality and outcomes: Customers praised the workmanship, noting fast, efficient installations (examples include 18 windows installed in about 7 hours on a two-story home) and effective cleanup. Many felt the new windows improved energy efficiency and reduced outside noise, with some saying the windows made the home look noticeably newer.

- Sales process and pricing: The sales approach is described as knowledgeable, informative, and non-pushy, offering multiple options and pricing methods. Several reviews indicated transparent explanations and staged purchasing options.

- Staff and crews: Hody Nuñez and his team, along with other crews (Max and team, Rene and team), are repeatedly commended for professionalism, thoroughness, and responsiveness.

- Positive recommendations: A large number of customers expressed satisfaction and would recommend Window World for window replacements and related installations.

- Areas of concern and variability: Some reviews report negative experiences, including disorganization, a mis-measured window, and an order cancellation tied to paperwork or ownership confusion, with complaints about refunds or communication gaps. One review suggested a priority on advertising over service.

- Overall: Most customers are highly satisfied with product quality, installation efficiency, and customer service, though a minority note operational hiccups that affected their experience.

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Additional Information

🏗️ Common Materials

No siding materials mentioned; reviews focus on window installations (likely vinyl windows).

Quality Rating

Excellent

⏱️ Response Time

Not specified in the reviews

📝 Common Complaints

Disorganization leading to order cancellation, mis-measurement, and inconsistent communication; occasional unresponsiveness of staff.

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing described as reasonable with good value for money; non-pushy and informative quotes noted.

🔧 Maintenance Tips

None

Location

Other Siding Repair Services in San Antonio