Window World of the Triad

Overall, reviews describe predominantly positive experiences with Window World across projects that included windows, doors, siding, gutters, and a porch enclosure, in Winston-Salem and the surrounding Triad area. Common positives include professional, courteous installation teams (examples: Kyle and Josh; Dean; Jack, Juan, and Moises), knowledgeable sales staff (notably Dave), clear communication, and crews who worked full days and coordinated around weather. Customers report noticeable improvements in home comfort and appearance, with several noting energy-related benefits after installation. A lifetime warranty is mentioned by at least one reviewer, and several customers highlight follow-up by sales and project managers as part of the process.

Projects cited include replacing all windows, installing new siding and gutters, and replacing exterior doors (including a black front door with glass sidelights). Some reviews emphasize value, with one noting a lower overall price versus competitors for multiple improvements and another praising an honest price from a sales consultant.

There were a few negatives: one customer reported cosmetic finishing flaws on an exterior door (white marks visible on the black door) that required marker touch-ups after an $8,400 purchase and expressed dissatisfaction with the resolution, accepting only a $100 credit; another reviewer indicated they ultimately chose another company for future door work. Another reviewer commended Grayson for assessing a sash repair and coordinating with the original manufacturer.

Overall, most customers would recommend Window World, citing quality products, professional installation, and strong communication, while a small number cited concerns about finish quality and pricing.