Window World of Lafayette

- Project scope and installation: Replaced 35 windows and installed a front door on a two-story home. Installation completed in one day by a crew of about 6–8 installers; caulking and trim were finished the following day.
- Scheduling and communication: Install lead (Mr. Agamenon) called about 30 minutes before arrival; sales representative Andy provided accurate measurements and responsive communication (even during vacations). Some reviews noted on-site language barriers; a supervisor walk-through did not occur, though a video was later provided.
- Pricing and quotes: Described as unbeatable or 35–50% lower than competing quotes, with some companies hesitant to quote due to job size. One reviewer labeled the overall cost as expensive.
- Quality and workmanship: High-quality workmanship with noticeable aesthetic improvements and enhanced energy efficiency; some comments noted the sound difference was positive but not as dramatic as anticipated.
- Customer service and professionalism: Generally professional and courteous throughout the process; multiple reviewers highlighted the sales team and installation crew’s professionalism and helpfulness.
- Aftercare: Cleanup and final touches completed; a video demonstration was provided after reporting the lack of a walk-through to show how to use the windows.