Window World of Central Mississippi

- Overall, reviews are mixed. Some customers praise the owner/management, professional installers, and high-quality windows/doors, while others report poor communication, attitude from representatives, and service delays.

- Scheduling and communication:
- One account describes a 1.5-hour consultation not explained upfront and a representative who did not respond when rescheduling.
- Other accounts note generally good communication from staff, but at least one mentions delays in notification when a window/order arrived and the need for customers to call for updates.

- Installation details:
- Jobs commonly involve replacing 6–12 windows, often with a two-person crew; installations documented as efficient, with caulking completed after the window install.
- Reported outcomes include neat cleanup, functional, easy-to-operate windows, and energy-efficiency improvements; some reviews highlight high-quality doors and French doors.

- Product and options:
- Windows described as energy-efficient, with some models having tinted glass; references to brand quality vary (one comment mentions Andersen as a benchmark).
- Some buyers note reasonable pricing for the scope of work; others focus on the overall value of the product.

- Delivery and fulfillment issues:
- At least one review details a window being wrong and reordered multiple times, with repeated delays and lack of proactive updates from the company.
- Another account notes a window delivery timeline (e.g., July 3) without timely communication about status.

- Customer service experience:
- Positive feedback for management and staff in several reviews.
- Negative experiences include a representative’s angry attitude and a perception that service responsiveness is inconsistent.

- Specific mentions:
- Some customers specifically appreciate named staff (e.g., Mr. Hernandez) and report high satisfaction with completed projects.
- A few reviewers state they would not do business with the company due to negative interactions, emphasizing the impact of customer service on their purchasing decision.

- Practical takeaway for potential customers:
- Expect professional installation and quality window/door products, with noticeable energy-efficiency gains.
- Be prepared for possible scheduling gaps and delayed updates on orders; verify delivery timelines and who will contact you about status.
- Factor potential variability in customer service experiences when planning a project.