White Oaks Construction & Roofing

Customer experiences with White Oaks Construction are largely positive and revolve around roofing projects, with several mentions of gutters and related work. Key themes include strong communication, knowledgeable staff, and high-quality workmanship, often accompanied by efficient project execution.

Notable strengths and practical details:
- Staff and communication: Multiple clients praised specific team members (e.g., Karri, Jim Mills, Cody, Tyler Poole, Kevin Clark, Aiden) for professionalism, responsiveness, honesty, and thorough explanations of options, costs, and timelines.
- Color selection and guidance: Clients appreciated help choosing shingle colors to complement exteriors and the clarity of color-related decisions.
- Timeliness and efficiency: Several projects were completed quickly, with crews arriving on time and some installations finished in a single day (others within a few days), while maintaining quality.
- Comprehensive service and convenience: Services cited include roof replacement, gutters, removal of attic fans, and help coordinating with homeowners insurance. Some customers noted quick estimates, even during adverse weather, and assistance with insurance paperwork.
- Value and referrals: Remarks include “excellent work for reasonable prices,” and some customers expressed confidence to pay full retail, indicating perceived value and trust. Positive referrals to friends and family were common.

Notable concerns:
- A minority of experiences documented issues with a leak repair in 2021 that was not resolved despite multiple visits, and communication gaps afterward; one customer described poor customer service after that issue.

Overall impression:
- The majority of reviews describe White Oaks Construction as trustworthy, professional, and capable, delivering clear communication and quality roofing work. Potential customers may expect detailed explanations, assistance with color choices and insurance, timely project delivery, and a focus on keeping the worksite clean. It may be prudent to discuss post-installation follow-up and warranty details to avoid the one reported negative experience.