West Texas Exteriors Inc-

Customer experiences with West Texas Exteriors/Bart Kelly's West Texas Exteriors are varied. Many customers report positive outcomes on windows, siding, doors, trim, and related exterior work, along with responsive communication and professional staff. Several specifically note color matching and attention to detail, prompt service on urgent repairs, and the ability to handle multi-element renovations (roofing, siding, windows, gutters, and paint) often with on-site coordination and flexible scheduling.

Key practical takeaways for potential customers:
- Common services cited: window replacements, siding and trim work, doors, fascia, soffit, gutters, roofing-related repairs, painting, and complete exterior renovations.
- Positive workmanship and staff notes: individuals mentioned include Linsey (efficient, knowledgeable), Justin Gonzales (professional, knowledgeable), Pete and Jake (friendly, courteous, careful with installation), Bart Kelly (responsive, stands by his word), and Brian Tiemann (knowledgeable sales rep). Several reviews describe crews as professional and the company as reliable for complex projects.
- Color matching and finish quality: several reviews highlight accurate color matching for metal fascia and hangers, and high-quality final results that look like new or significantly improved exteriors.
- Scheduling, responsiveness, and project management: many customers report prompt attention and timely execution; some reviews indicate excellent responsiveness on urgent issues (e.g., repairs for a church) and completing jobs ahead of or on schedule. However, a few customers report inconsistent communication about project management presence or delays in onsite supervision.
- Mixed outcomes on roofing and post-install follow-up: there are notable negative experiences, including roof and shed roof problems, leaks after metal roofing, and a perception of inadequate follow-up after completion or payment. At least one reviewer described multiple back-and-forth service calls and unaddressed quality concerns, while another noted the company came back to rehang doors to meet their standards.
- Value and financing: some reviewers describe the company as affordable with flexible financing options, while others emphasize the need for careful scope and expectations due to potential issues.
- Notable satisfaction and referrals: several customers state they would recommend the company, and some report that they would hire the company again for future projects.

Overall, potential customers should seek a clear written scope, documented milestones, and explicit warranty terms; confirm who will be onsite and how project management will be handled; and request references to verify consistency of post-installation service and follow-up.