Vortex Roofing & Construction LLC

- Overall sentiment across the testimonials is largely positive, with several customers highlighting professional communication, assistance with insurance claims, and high-quality results.
- Services described include roof replacement (often completed quickly, sometimes in one day), fence staining, gutter work, and related repairs after hail or storm damage; crews can work with customers who are a bit farther away (e.g., Waxahachie).
- Insurance claim process: many customers appreciated guidance through claims and the involvement of adjusters; some even used public adjusters recommended by the company. A few reviews note frustration with insurance outcomes or claim handling.
- Speed and scheduling: common praise for rapid assessments and fast turnarounds, including early starts (as early as 6 am) and completions by noon in some cases; some projects were finished in a single day.
- Personnel often cited by customers include Jared, Gabe (Gabriel), Jerry, Gabriel, and Martin, with frequent remarks about helpfulness, knowledge, and good communication.
- Quality impressions: customers frequently report tidy, thorough work, improvements to home condition after storms, and satisfaction with the final appearance of roofing and related repairs.
- Notable negative feedback: at least one reviewer described a disappointing experience with Martin, citing a missed insurance inspection, higher-than-average price, and a rushed/ incomplete inspection; another note repeatedly mentions a safety incident involving a driver with the company logo.
- Geographic scope: experience generally centers in North Texas, including Fort Worth and Waxahachie, suggesting broad local service coverage.
- Overall recommendation: multiple customers state they would use Vortex again and would recommend to friends or family, indicating repeat business and strong referrals despite occasional negative experiences.