Visalia Roofing & Construction

- Overall sentiment: The majority of customers express strong satisfaction with Visalia Roofing & Construction, indicating long-standing experience, quality workmanship, and thorough customer service for roofing repairs and replacements.

- Response, quotes, and guidance: Many reviews note prompt response times (same-day or next-day inspections) and clear, detailed quotes with multiple options (repair vs. full replacement). Customers appreciate explanations of what’s needed and why.

- Work scope and outcomes: Common projects include leak repairs, dry rot remediation, full roof replacements, and related work on gutters and venting. Upgrades such as upgraded shingles and added attic insulation are mentioned to improve durability and energy efficiency. Several reviews highlight meticulous workmanship and attention to detail, including proper sealing and alignment.

- Execution and reliability: Reported practices include early start times (often 6 AM), efficient project progression (often completed in a few days), and daily cleanup with debris removed. Customers frequently note the crew’s professionalism, respectfulness, and strong follow-through, including post-work inspections to ensure quality.

- Communication and service quality: Many customers praise owner Steve Williamson and crew for honest, courteous communication and for taking time to explain work and options. Several reviews describe feeling helped and supported, sometimes citing favorable handling of insurance-related concerns or budgeting.

- Pricing and value: Several reviewers acknowledge that Visalia Roofing isn’t the cheapest option, but emphasize value in durability, peace of mind, and long-term protection against leaks.

- Notable negative points: There are a few isolated complaints, including a report of security-camera hardware being left unhooked and a separate dissatisfaction with lack of follow-up on a patio quote. A few reviews also mention inconsistent responsiveness in non-roofing inquiries.

- Overall recommendation: Strong endorsements for both repairs and full roof replacements, with many customers expressing high confidence in Visalia Roofing’s knowledge, workmanship, and customer-centric approach.