USA Home Roofing & Exteriors

Overall, customers describe USA Home Roofing and Exteriors as professional, responsive, and reliable for roofing projects. A consistent pattern is clear communication from John Mora (and occasionally Kevin Vaca) about the process, options, and pricing, including guidance on insurance coordination. Reported practical strengths include on-time arrivals, site supervision by a crew lead (often Henry), diligent work (including longer days when needed), and one-day job completions in many cases. Jobs are described as being completed with careful protection of landscaping and effective site cleanup. Several reviews highlight assistance with insurance claims, such as documenting storm damage, coordinating with insurers, and accompanying adjusters, which some homeowners found stress-reducing. Customers note fair or competitive estimates and thorough explanations of options (e.g., attic ventilation, warranty considerations) and high-quality results. A few reviews mention that, unlike some contractors offering deductible waivers after storms, USA Home focused on standard process and service. Overall, multiple customers recommend the company for roofing needs, citing professionalism, workmanship, and responsive customer service.