Urban Exterior Co.

Overall, customers report strong responsiveness and reliability from Urban Exterior Co, particularly in emergencies where crews arrived quickly. They describe clear communication, honest assessments, and helpful guidance on next steps. The work includes roof repair or replacement, siding installation or repair (including Hardie board and aluminum siding), flashing adjustments, gutter guards, and weatherproofing, with attention to color and material matching. Several reviews note single-day completion for some tasks and willingness to return for adjustments or follow-ups. The team and owner (Austin Waddle) along with staff such as Jay Shuter, Nick Allen, Joe, and Brian are repeatedly praised for knowledge, professionalism, and customer service, including assistance with insurance processes. Customers express trust and say they would hire Urban Exterior again for future projects, often recommending them. A minority mention that costs can be influenced by deductibles and insurance considerations, but many view the value as fair.