Triton Roofing & Restoration, LLC

Overall, customers report a largely positive experience with Triton Roofing and Restoration, led by Chip and Trish, and with Joshua Bass noted as a strong asset by several clients. Practical details frequently highlighted include:

- Services and scope: roof replacements after hail and water damage, interior ceiling repairs, gutters and leaf guards, siding, windows, fences, garage doors, and paint; multiple projects covered both exterior and interior repairs, with some customers referencing prior work completion years earlier.

- Project delivery and efficiency: many jobs completed quickly, including reports of roof installations finished in a single day with thorough cleanup; crews described as professional and coordinated, sometimes up to a dozen workers, with attention to protecting neighboring properties and landscaping.

- Insurance navigation: the firm is repeatedly described as knowledgeable about insurance processes, assisting with claim documentation, meeting with adjusters, identifying missed items, and pursuing supplements; several customers note drone photos and ongoing communication to corroborate work and secure coverage.

- Communication and transparency: frequent updates throughout the process, real-time photos, clear explanations of progress, and accessible, responsive communication—often via group texts or direct contact.

- Quality and outcomes: references to high-quality materials and workmanship, careful attention to detail, and noticeable improvements to the home’s appearance and protection against leaks; many customers express strong satisfaction and willingness to recommend Triton to others.

- Customer service and reliability: numerous testimonials describe integrity, honesty, and supportive guidance through the insurance process; several customers say they would hire Triton again and would recommend them to friends and neighbors.

- Mixed feedback: at least one testimonial includes a negative remark about the interaction, noting a poor experience in traffic and suggesting bad business, indicating that experiences can vary.

- Overall sentiment: despite occasional negative feedback, the dominant pattern is favorable, with customers expressing trust in Chip and Trish, appreciation for organized, transparent processes, and willingness to reuse or recommend Triton for future roofing and repair needs.