TriStar Built

- Overall, most customers report excellent service, professional and trustworthy staff, and high-quality workmanship across a range of projects (roofing, siding, bathroom remodels, and repairs). Specific team members frequently mentioned include Troy, Dustin, Kira, Kyleigh, Matt, Joel, Casey, and Mickey.

- A common strength is assistance with insurance claims, especially for hail damage, with staff helping navigate adjusters and approvals to simplify the process.

- Projects cited include roof replacements, siding repairs, replacing rotted boards, fixing leaks, door/room waterproofing, and complete master bath renovations. Customers note thorough workmanship, good communication, and projects completed on time and within budget in many cases.

- Many reviews describe Tri Star as responsive, reliable, and careful to stand by their work, with return customers and referrals from real estate professionals.

- Notable concerns: a minority reported negative experiences related to pricing and billing practices (requests for additional checks and money), and at least one review claimed a roofing job lacked a required underlayment, leading to leaks. Another customer chose a different contractor for a later roof after dissatisfaction with Tri Star, describing their experience as more costly or pushy.

- Practical takeaways for potential customers: expect assistance with insurance claims and clear communication throughout; obtain written scope and material details upfront; clarify payment terms and potential additional costs; verify roofing specifics (such as underlayment) to avoid long-term issues; and weigh both positive experiences and any cost-related concerns when deciding.