Tri-State Window & Siding

Summary of customer experiences with Tri-State (siding, windows, and roofing):

- Services and workmanship: Multiple customers report successful siding replacements, window installations, and in some cases roofing and trim work. Reported outcomes include high-quality finishes, notably around window and door trims, and homes that look updated or transformed. Some projects were completed on time with professional, detail-oriented crews.

- People and communication: Several reviewers praised Anthony (the owner), Marcelo, Mark, and Jorden for their professionalism, responsiveness, and helpfulness. A project supervisor is cited as following up on concerns in at least one project. Pricing is frequently described as competitive or the best available after comparison.

- Positive outcomes and coordination: Customers note clean job sites, quick installation, and smooth coordination with other contractors (e.g., an independent electrical contractor). There are mentions of honoring warranties or commitments, including replacing a defective window years after installation.

- Practical improvements and craftsmanship: Praises include thorough trims around windows and doors and overall workmanship that transformed the appearance of the home. A few customers highlight efficient installations and minimal disruption.

- Negative or mixed experiences: Not all feedback is glowing. Some customers describe average-to-poor service due to lack of proactive follow-up, needing to chase final measurements, and delayed or absent communications after installation. One reviewer reported a negative installation experience (early arrival, rushed work, insufficient protection of floors, messy caulking, reuse of a damaged piece) and said they would not choose the company again. Another noted a salesperson offered a competitive price but customer service and follow-through were lacking, and some promised follow-up never occurred.

- Pricing and value: Several reviews emphasize competitive pricing and good value relative to the work performed.

Potential customers should consider: the company appears to deliver strong workmanship and positive transformations with competitive pricing and attentive staff in many cases, but verify expectations for proactive follow-up, scheduling coordination, and post-installation communication to avoid gaps in service.