Tri State Roofing

Overall, customers report a highly positive experience with Tri-State Roofing, highlighting professionalism, clear communication, and reliable execution.

Key practical details:
- Scope and outcomes: projects include asphalt shingle roof replacements for houses, garages, and porches; several customers note multiple roofs completed in a single visit; some repairs to damaged shingles or chimneys and even deck work alongside roofing.
- Speed and efficiency: many jobs completed in one day or within a day and a half; crews often worked long hours and finished ahead of or on schedule.
- Cleanup and site care: frequent reports of thorough cleanup and debris handling, including magnet sweeps to collect nails; crews were described as careful with property.
- Staffing and management: project managers and crew leaders (e.g., Caleb, John, Paul, Keaton) were on-site, communicative, and proactive; some customers appreciated being walked through the process and having questions answered.
- Estimates and paperwork: competitive estimates with explanations of procedures; clear contracts and insurance documents provided; some customers received precise measurements (including on-site or satellite-based) before work began.
- Post-service support: instances of responsive follow-up, including free repairs after storm-related damage and quick scheduling to meet timelines.
- Quality and value: customers frequently praise the workmanship, appearance of the finished roof, and warranties; several note good value for price and local service.
- Community references: multiple customers report neighbors noting the work and expressing willingness to hire them, indicating a strong local reputation.
- Tone and demeanor: crews described as polite, professional, and respectful of properties; some comments mention positive personal interactions with specific staff members.

In summary, potential customers can expect efficient, well-managed roofing projects with thorough cleanup, solid communication, responsive post-service support, and strong local reputation.