Roof Pros Roofing & General Construction
440 W Fallbrook Ave #105, Fresno, CA 93711, USA
- Service scope: Reviews cover a broad range of interior renovation work, including siding repair, drywall, tile installation, bathroom and kitchen remodeling, demolition, carpentry, and painting. Several customers note that Trademark handles multiple trades under one roof and that design input and project coordination are part of the service.
- Work quality: Many customers describe the workmanship as high quality and detailed—examples include successful shower tiling with slope corrections, precise trim and finish work, and well-executed drywall and painting results. Several crews are repeatedly praised for their skill and attention to detail.
- Team and roles: Specific teams and individuals are frequently named—tile (Rich and Fidel), drywall (Alfredo and Tonny E.), painting (Alfredo, Miguel, Solo), carpentry (Hector, Julian, Matthew, Alex), and demolition help. The company also appears to rely on a coordinated administrative and design staff (e.g., Alyssa, Samantha, Amanda, and Tesla).
- professionalism and conduct: Customers routinely highlight professionalism, courtesy, and respectfulness on site. Crews are described as punctual, careful to protect surroundings (covering areas to prevent paint splatter), and thorough in cleaning up after work.
- communication and scheduling: Many reviews commend timely communication and timely arrivals, with some notes of proactive coordination and clear explanations during the project. A few customers point to strong responsiveness and ongoing updates; one review cites a negative experience with a project manager's responsiveness.
- value and relationships: Several testimonials mention competitive pricing and value, as well as long-term relationships or repeat business (e.g., ongoing partnerships with Fresno Marble & Granite, and multiple projects for the same customers).
- notable positive anecdotes: Instances of staff going beyond the call of duty—such as assisting motorists in an accident—illustrate a willingness to help beyond standard job duties, and many customers express appreciation for the team’s dedication.
- caveat: While overall sentiment is positive, at least one reviewer criticizes a project manager for unresponsiveness and lack of follow-up, indicating that communication quality may vary by project lead.
No siding materials are specified; reviews reference natural stone, tile, drywall, and paint as the primary materials in various projects.
Excellent
Very fast; reviews indicate quick responses and on-time arrivals, with one note of a ~15-minute pre-arrival call.
Occasional communication issues with a specific project manager; one review mentions unresponsiveness when quoting a future job.
Not mentioned
Excellent
Pricing described as competitive and good value for money; some reviews note pricing was better than other quotes.
No maintenance tips were mentioned in the reviews.
440 W Fallbrook Ave #105, Fresno, CA 93711, USA
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