Topside Roofing And Siding

- Overall impression: Experiences with Topside Roofing are mixed, with some customers praising outcomes and efficiency, and others raising concerns about cost, communication, and timeliness.

- Positive experiences:
- One customer reported the project proceeded quickly and efficiently from start to finish, and was pleased with how the roof looked.
- Another review praised the team for removing old roofing, cleaning gutters and yard debris, identifying a plywood issue, and delivering a high-quality roof; the customer would recommend the company.

- Negative experiences and practical concerns:
- A customer sued Topside for breach of contract and won in small claims court; the judgment was due in 30 days but remained unpaid after about three months, leading to dissatisfaction with business practices.
- A gutter repair customer claimed Topside subcontracted the work to Discount Gutters without disclosure; the job was short (about 15 minutes) but billed at $460, later reduced to just under $250 after complaint; the customer felt the cost was high for the duration.
- A local general contractor with decade of experience would not hire Topside again, citing overcharging on a four-hour job, a three-month completion timeline for a small task, and poor communication; he notes others in town share similar concerns.

- Practical takeaways for potential customers:
- Inquire about any subcontractors and how costs are determined for related work (e.g., gutters) and request itemized estimates.
- Clarify project scope, timelines, and payment terms upfront; verify status of any judgments or liens.
- Seek and check references, particularly for small or ancillary repairs, and compare with other local roofers.
- Expect thorough cleanup and debris removal if those services are promised, as some projects highlighted strong cleanup and safety outcomes.