Politz Enterprises Roofing Inc. | Roofing, Siding & Gutters
418 W Patrick St, Frederick, MD 21701, USA
Overall, customer experiences with Topper Construction for siding/roofing projects are largely positive. Multiple reviews highlight detailed, honest, low-pressure sales and strong project management from representatives like Mark and Callum. Installations are described as high quality with efficient crews, thorough post-install cleanup (including nail removal from lawns), and proactive follow-up. Customers commonly report realistic, well-explained timelines, timely communication, and coordination with other work (e.g., solar panel removal or other contractors). Pricing is viewed as competitive or reasonable, with estimates that align closely to final costs in many cases. Some reviews note helpful support with documents for grants and with scheduling nuances, and a few emphasize the team’s responsiveness and ability to resolve issues quickly.
Practical details for prospective customers:
- Services involved: roofing, siding, gutters, soffits; some projects include solar panel removal/reinstallation and coordination with other vendors.
- Sales and project management: Mark and Callum frequently praised for thorough explanations, open communication, and consistent follow-up; Nick is cited for materials timing and installation scheduling.
- Estimates and pricing: Quotes described as competitive and reasonable, with transparent scope and timelines; final costs often align with initial projections.
- Installation and workmanship: High-quality, professional crews; efficient work; emphasis on neat cleanup and debris removal (e.g., nails in lawns).
- Timelines: Projects can finish quickly (sometimes within a day) but weather can cause delays; teams typically reschedule promptly when needed.
- Communication: Generally strong, with progress updates, photos, and quick responses; some reviewers note occasional communication gaps, which were later addressed.
- Post-project service: Noted follow-up and willingness to address questions or minor issues; assistance with documentation (grants) and coordinating with other services when required.
- Cautions: A small number of reviews report poor communication or dissatisfaction with a subcontractor experience (e.g., Lowe’s contractor) or issues with a non-working accessory, highlighting the importance of clear point-of-contact and warranty understanding.
Siding (unspecified type)
Excellent
Typically immediate to same-day responses; often prompt follow-up
Poor communication and scheduling delays / missed appointments; inconsistent follow-up
Not mentioned
Excellent
Competitive pricing; reasonable estimates with minimal surprises; final cost close to projection
No specific maintenance tips mentioned
418 W Patrick St, Frederick, MD 21701, USA
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