Tom Byer Roofing Service

Overall, experiences with Tom Byer Roofing Service are overwhelmingly positive, with customers citing professional staff, thorough workmanship, and reliable service. Key takeaways for potential customers:

- Pricing and value: Prices are competitive; one or two quotes were not the lowest, but customers feel the quality and honesty justify the cost. Free estimates are common.
- Expertise and workmanship: Trent Byer frequently leads projects; customers praise the team for thorough roof inspections (even on challenging sites), accurate assessments, and high-quality repairs or replacements, including 40+ year old shake roof replacements and leak repairs.
- Project execution: Crews are described as professional, punctual, and efficient; projects often completed in a few days. Large teams are used to meet deadlines and even beat rainstorms. Daily cleanup is thorough, with few if any nails or debris left behind; some jobs included protective measures like covering pools.
- Communication: Communication is consistently rated as excellent—clear timelines, regular updates, and prompt responses. While a minor initial difficulty contacting the office was noted by some, it was resolved quickly.
- Reliability and warranty: Customers report trustworthiness and honesty, with some issues addressed at no extra charge if already paying for the day. Work is often guaranteed.
- Customer experience and referrals: Many customers would hire them again and highly recommend the company, including repeat engagements for maintenance and repairs and references from commercial properties.

Projects mentioned include residential reroofing, roof repairs and maintenance on apartments and shops, and straightforward inspections for both pitched and flat roofs. Some customers did experience a wait (e.g., several months) due to weather or demand, but still viewed the experience as worthwhile.