Tola and Son Construction

Summary of customer experiences:

Positive points
- Several customers describe the team as professional, punctual, and highly skilled, with clear attention to detail.
- Estimates were detailed and perceived as fair, and projects were completed on schedule.
- Workmanship is repeatedly praised, including high-quality siding work (notably James Hardie/plank siding) and room additions or renovations.
- The company reportedly kept clients informed throughout the process and maintained good communication.
- Paint matching was noted as aligning well with existing siding, helping projects blend with the house.
- The crew is described as courteous and easy to work with; some reviews mention extras provided without extra charges.
- Cleanliness and tidiness at the job site were highlighted, along with respectful treatment of homeowners.
- Veterans-led leadership and discounts were appreciated by several customers, and the team is viewed as trustworthy and dedicated.
- They are cited as capable partners for various projects (siding, renovations, patios, decks, and home construction).

Negative points and concerns
- One reviewer reported an ongoing repair issue that the company did not resolve despite over a year and a half of follow-up.
- A separate account claimed damage to a personal mailbox during exterior trim work, with the contractor allegedly not paying or fixing the damage.
- A few reviewers described problematic driving behavior by a worker’s vehicle, with accusations of dangerous or unsafe driving and near-accidents; some noted this detracted from their trust in the service.
- Some comments indicated difficulty obtaining timely service or responses after initial work, suggesting variability in reliability.

Overall takeaways for potential customers
- The firm is frequently praised for quality siding work, meticulous craftsmanship, and professional conduct, with strong emphasis on punctuality, communication, and fair pricing.
- Prospective clients may want to confirm written warranty/repair terms, understand post-project follow-up expectations, and be aware of past reports related to aftercare responsiveness and the driver’s safety considerations.