The Window Source of West Texas

(4.9)
196 reviews
+1 432-300-6047

The Window Source of West Texas Reviews

The Window Source (West Texas/Midland) receives predominantly positive feedback for window replacements, with fast quotes, courteous staff, efficient installations, and strong customer service; warranties are described as transferable. For siding, feedback is mixed and includes a detailed negative experience: complaints about limited material options (vinyl or composite only), unexpectedly high pricing, and concerns about not removing old asbestos-containing siding, along with perceived lack of pricing transparency. Overall, customers emphasize prompt communication and tidy work for windows, while siding-specific reviews raise questions about value and product choices.

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Additional Information

🏗️ Common Materials

vinyl siding,composite siding,fiber cement siding,asbestos-containing siding (old siding)

⭐ Quality Rating

Fair

⏱️ Response Time

Usually quick to respond to quotes and inquiries (same day to within 24 hours); scheduling was typically fast.

📝 Common Complaints

Limited siding material options (vinyl or composite only; fiber cement not initially offered),High pricing / perceived overpricing,Lack of transparency in quotes and pricing,Not removing old siding and concerns about asbestos handling,Perceived misalignment between quoted costs and actual costs

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Siding pricing described as overpriced and opaque. One quote for vinyl/composite around $24,000 was criticized; fiber cement installation was quoted around $10,500 including removal of old siding, prompting questions about value and markup.

🔧 Maintenance Tips

No specific maintenance tips for siding mentioned; some reviews discuss ease of window cleaning and post-install site cleanliness.

Location

Other Siding Repair Services in Midland