The Helping Company, LLC

(4.9)
178 reviews
+1 610-234-2210

The Helping Company, LLC Reviews

- Services: The Helping Company handles siding, gutters (including cleaning and guards), roof work, soffit, skylights, and related exterior repairs, with many customers noting ability to address small as well as larger jobs.

- Responsiveness and communication: Many reviews praise prompt responses, clear explanations, and ongoing communication throughout projects. Several customers highlighted quick scheduling and staying in touch before, during, and after the work.

- Estimates and pricing: Customers report receiving quick, thorough estimates with multiple scenarios and no high-pressure sales. Pricing is described as affordable and fair, with several noting good value for the work performed. One review noted a lack of follow-up after a roof replacement quote.

- Scheduling and timeliness: The company often completed work quickly and around customer needs (e.g., before rain, to fit deployment schedules, or ahead of a house sale). Some reviews mention scheduling hiccups or delays on certain projects, but many cite timely completion.

- Staff and service quality: Recurring positive mentions of specific staff (e.g., Aaron Steenburgh, Extin, Zack, Dawson, Jackie, Chris) for professionalism, courtesy, punctuality, problem-solving, and willingness to explain steps. Work quality is frequently described as thorough and durable, with examples of successful fixes and high satisfaction with results.

- Outcomes and reliability: Customers report durable results (no leaks after rain, siding and soffit repaired or replaced, gutters back in place) and encourage future use of the company. Several note that they would hire again or have already recommended them.

- Practical takeaways for potential customers: Expect quick quotes and flexible scheduling, responsive communication, and work completion within short timeframes. The company handles a range of exterior repairs with emphasis on value and professional service. Be aware of occasional scheduling challenges for some jobs and confirm follow-up on any quotes if needed.

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Additional Information

🏗️ Common Materials

siding panels,soffit

Quality Rating

Excellent

⏱️ Response Time

Within 1-3 days

📝 Common Complaints

Scheduling/availability issues and delayed follow-up

🛡️ Warranties Offered

None mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Affordable and fair pricing; good value for money; quotes provided with no pressure.

🔧 Maintenance Tips

None mentioned

Location

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