The Exteriors Company

Overall, customers report positive experiences with The Exteriors Company across roofing, gutters, windows, and other exterior projects. They highlight clear communication, professional project management, and high-quality workmanship, with several staff members named as reliable contacts (Thaddeus, Jeremy, Bo, Ryan).

Key practical takeaways for potential customers:
- Process and documentation: The company explains the project fully, providing samples, permits, licenses, and insurance information; they also help navigate insurance procedures to maximize eligible funds.
- Project management: On-site supervision and clear point people (Bo as on-site supervisor; Thaddeus and Jeremy as project managers) contribute to coordinated, well-organized jobs.
- Timelines: Timelines vary by project. Some jobs were completed in a day (e.g., roof replacement) with gutters installed shortly afterward, while others progressed over a couple of months from initial contact to installation.
- Pricing: Quotes are described as competitive or reasonable; several reviews note fair pricing for specific repairs.
- Quality and outcomes: Work is generally described as thorough and high quality, with attention to detail, proper cleanup, and aesthetically pleasing results (roofing, gutters, windows, flashing, and related work).
- Issue resolution: When issues arose (such as leaks after gutter work or other repairs), the company was quick to address them.
- Communications during delays: Some supply chain or COVID-related delays were experienced, but the company communicated openly and worked to mitigate the impact.
- Services performed: Roof replacements, gutter work (including guards and flashing), window installations, attic ventilation fixes, chimney flashing, painting and trim work, and related repairs.

Overall sentiment across reviews is favorable, with repeated recommendations and notes of reliable service, professional crews, and help with insurance processes.