The Clarksville Roof Guys

Summary of customer experiences:

- Overall sentiment is highly positive, with multiple reviewers recommending The Roof Guys and praising professionalism, knowledge, and dependable service.
- Key practical details:
- Communication: customers note prompt responses (phone answered), regular updates, and clear explanations of the insurance process.
- Insurance support: many reviews highlight advocacy and assistance with insurance claims, often helping secure full or 100% payouts and guiding customers through the process.
- Timeliness and efficiency: crews are described as punctual and efficient, frequently completing roof replacements quickly (in one day) and sometimes within weeks from inspection.
- Work quality and scope: replacements are reported as thorough, with cleanup and debris removal; some customers mention replacing damaged wood and upgrading vents.
- Site handling: tarping during rain, on-site readiness, and thorough damage assessments are commonly cited.
- Staffing praise: several staff members are repeatedly commended for their service (notably Zac/Zack, Austin, Grant, Trevor) and customers sometimes request specific individuals.
- Price perception: several reviews describe pricing as reasonable or fair in relation to service quality.
- Post-service satisfaction: customers report peace of mind from workmanship quality, area cleanliness, and a smooth overall experience; many express strong willingness to recommend the company.
- Variations in timeline: experiences range from same-day assessments to about six weeks from inspection to completion, with one-day roof replacements frequently highlighted.