Builders Service Company
3902 W Valley Hwy N, Auburn, WA 98001, USA
- Overall, the majority of testimonials describe positive experiences with Team Roofing NW, highlighting clear communication, professional staff, and high-quality workmanship.
- Timeliness and efficiency: many jobs were completed quickly, often in one day (some reports say about a day and a half or a couple days), with crews arriving on time and finishing with thorough cleanup. Several notes mention a detailed final walk-through.
- Communication: repeatedly praised for prompt, clear updates during the project and responsive handling by team members such as Ariel, Jean/Jean Paul, Art Evans, and Ron. A few entries note poor communication during the inquiry/estimation stage.
- Professionalism and courtesy: crews described as respectful, courteous, and mindful of cleanup; some reports emphasize safe, efficient operation and a neat job-site presentation.
- Quality and reliability: multiple customers commend the workmanship, attention to detail, and a strong finish. References to reliable warranty support and transparent pricing add to perceived value.
- Materials and outcomes: one customer cited GAF Grand Sequoia shingles in Autumn Brown with favorable results; others note improved venting and solid overall finishes.
- Pricing and value: several customers indicate Team Roofing NW offered competitive or best pricing among multiple bids, often paired with strong warranties or reputational assurances.
- Notable niche mentions: some projects involved siding estimates or multi-property work (rental homes); in one case, a customer reported the team repositioned a satellite dish bracket and performed targeted repairs.
- Areas for improvement / negative experiences: at least one prospective-customer scenario involved poor follow-up and lack of responsiveness to questions, leading the customer to choose a different company; another report described a rude interaction related to a smoke-free request around a sensitive occupant.
- In summary, most customers report a smooth, communicative, and high-quality roofing experience with efficient crews and good value, while a minority cite issues with responsiveness during the inquiry stage.
Not specified
Excellent
Same day
Poor communication and responsiveness; missed follow-ups/unanswered questions; occasional rude interactions
Exceptional warranty; company is said to stand behind their work
Excellent
Competitive pricing and good value; best price among bids cited in at least one review
No maintenance tips mentioned
3902 W Valley Hwy N, Auburn, WA 98001, USA
4511 Somerset Ct, Kent, WA 98032, USA
26322 97th Ave S, Kent, WA 98030, USA