TCR Roofing

Overall, experiences with TCR Roofing are predominantly positive, with many customers praising professionalism, timely work, thorough cleanup, and clear communication, especially regarding insurance coordination. A few practical takeaways for potential customers:

- Work quality and speed: Roofs replaced or repaired (often after hail) with timelines ranging from same-day to under two days; several customers noted the work looked great and was completed efficiently, even on two-story homes.
- Cleanup and site care: Multiple reviews highlighted careful protection of landscaping and perimeters, thorough cleanup, and no debris or nails left behind.
- Communication and trust: Customers frequently praised the owner, Joseph, and the team for ongoing updates (including progress photos) and for taking time to explain options; several reviews described the process as transparent and customer-focused.
- Insurance coordination: Several reviewers reported positive experiences working with their insurer and with TCR to maximize coverage, with statements like “no surprises” and help navigating claims. One customer, however, experienced a four-month delay with a quote after sending the adjuster’s estimate and reported no follow-up despite multiple contact attempts.
- Customer service and reliability: Many reviews indicate reliability, punctuality, and a willingness to revisit issues (e.g., a supervisor returning to resweep a yard); there are strong endorsements and calls to use TCR for future roofing needs.
- Cautions: There is at least one note of a negative driver incident from a company truck encountered by a potential customer, though it is not clearly attributed to TCR; and one significant complaint about lack of responsiveness after a claim.

In summary, most customers would recommend TCR Roofing and express high satisfaction with quality, speed, cleanup, and communication, while a minority report issues with follow-up and responsiveness in specific situations.