S.W.A.T. Roofing & Consulting

(4.5)
46 reviews
+1 877-792-8911

S.W.A.T. Roofing & Consulting Reviews

- Services: Primarily roofing, with frequent work on siding and gutters; many reviews note help with insurance claims and financing.

- Overall experiences: Largely positive, with multiple customers reporting professional and courteous service, high-quality workmanship, and strong problem-solving from staff (notably Michele, Jonathan, and Christopher).

- Timeliness and completion: Several jobs completed quickly (in one day or within 48 hours in some cases); some reviews note timely arrivals and fast project completion, including multi-structure work (home, garage, shed).

- Cleanup and workmanship: Repeated praise for thorough cleanup (nails, debris) and solid workmanship; several reviews describe the results as outstanding or immaculate.

- Insurance claims assistance: Frequently commended for guiding or handling insurance claims, with claims often resolved smoothly and fairly.

- Communication and responsiveness: Generally positive but with some reports of poor responsiveness or communication gaps; a few reviews mention delays in returning calls or coordinating material pickups.

- Pricing and contracts: Most reviews cite reasonable estimates and fair handling of claims, but a minority report disputes over charges or additional money requested after fulfilling the contract.

- Notable personnel mentions: Michele is repeatedly highlighted as a helpful contact; other staff cited include Jonathan and Christopher.

- Potential considerations for customers: Expect professional service, assistance with insurance claims, and good cleanup, but be aware that communication responsiveness can vary and confirm pricing/any additional charges upfront.

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Additional Information

🏗️ Common Materials

No specific siding materials named; reviews refer to siding generally (no vinyl/wood/etc mentioned).

Quality Rating

Excellent

⏱️ Response Time

Typically within 24-48 hours; many mentions of prompt or same-day/next-day responses.

📝 Common Complaints

Mostly positive, but some concerns about responsiveness and communication; occasional delays in service or follow-up; a few notes about unexpected additional charges.

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally viewed as good value with reasonable estimates; some reviews mention insurance coordination helping with costs, while others note pricing concerns or requests for additional money.

🔧 Maintenance Tips

No maintenance tips mentioned.

Location

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