Storm Guard Roofing of Lubbock

- Overall pattern: Experiences with Storm Guard Roofing and Construction are mixed. Many customers report strong positive results on roofing work and highly praise specific staff for professionalism, responsiveness, honesty, and helpfulness. A few customers note significant issues with non-roof work or with follow-up.

- Roofing projects: The majority of reviews describe fast, smooth experiences, clear communication, and quality results. Robert Beams and Cory are frequently highlighted as especially knowledgeable and customer-focused. Several customers mention quick response times (sometimes same-day or one-day roof work) and success coordinating with insurance.

- Non-roof work (patio covers, gutters): Experiences are more variable. At least one customer reported leaks and repeated revisits after patio cover and gutter work, ultimately not recommending the company for patio covers or gutter services. This contrasts with the positive roofing experiences and suggests a difference in outcomes by service type.

- Scheduling and follow-through: Some reviews indicate scheduling delays (e.g., timeline from June to August to September) and postscripts such as not covering a pool during roof work or delays in unrelated repairs (e.g., a broken window, gas vent pipe reconnection). A few accounts mention needing persistent follow-up or feeling the issue was brushed off after project completion.

- Practical takeaways for potential customers:
- For roofing, expect generally strong service, responsiveness, and reliable results, with clear explanations and help coordinating with insurance.
- If you also need gutters or patio covers, verify scope, timelines, and guarantees in writing; be aware that some customers had leaks or incomplete follow-through in these areas.
- Confirm protections and responsibilities (e.g., pool coverage, debris cleanup, reconnected venting) and designate a supervisor or point of contact to manage punch lists and post-work issues.
- Consider requesting references for both roofing and non-roof services to align expectations with specific crews and projects.