Steve & Son Home Improvements

The reviews for this siding repair business are mixed. Several customers report positive experiences with high-quality workmanship and strong customer service, while others report payment and completion issues.

Positive experiences and practical details:
- Quick response to roof damage after a wind storm; same-day visit.
- Work described as professional and of high quality.
- Clear communication and willingness to accommodate changes; initial estimates and measurements were provided promptly.
- Started jobs quickly (notably over the July 4th weekend) and kept the original quoted price even when the scope changed.
- Concerns about the project were actively addressed, with customers stating adjustments were made to satisfaction.
- Additional helpfulness noted (assisting with debris removal, moving furniture) and supportive service during the project.
- A siding replacement described as provisional but “beautiful, fast and neat,” with good communication and trust.

Negative experiences and practical details:
- One customer reported an extra charge of $150 on a flat roof job and said the company never completed the work, with multiple calls over five years remaining unanswered.
- Another customer advised against doing business with the company, stating they took money and did not finish the job.
- At least one review indicated potential reliability concerns and suggested verifying commitments and timelines.

Potential customers should consider obtaining a written scope of work, a detailed price and payment schedule, and a completion timeline; ensure scope changes are reflected in the quote; request references or recent project examples; and inquire about warranties and post-completion support.