Stan's Roofing & Siding

(4.8)
186 reviews
+1 815-577-2500

Stan's Roofing & Siding Reviews

- Overall sentiment: Most customers report positive experiences with Stan’s Roofing & Siding, noting professional staff, solid communication, and satisfactory workmanship across siding, roofing, gutters, windows, doors, and related projects.

- Planning and design: Zac helped with organizing color choices; Luke’s laptop visualization aided color and brick decisions; James Hardie siding is frequently recommended.

- Project management and communication: Scott is often cited as an effective project manager with prompt responses; Marcus and Liz are also highlighted for on-site oversight and project closings; Terri receives repeated praise for customer support.

- Work quality and process: Customers frequently describe courteous crews, thorough daily cleanup, punctuality, and attention to detail; several reviews mention smooth coordination with insurance and a smooth overall process.

- Outcomes and durability: Reported improvements in appearance and function, with many customers noting satisfaction with the final results and minimal hassle.

- Product scope: Services cited include siding (notably James Hardie), roofing, gutters, fascia, windows, patio/entry doors, and related repairs; some projects mention an Owens Corning basement system.

- Cautionary/negative experience: One detailed review alleges contract disputes and significant installation deficiencies, including improper materials, nails through weep holes, nails near an electrical panel, glue and insulation issues, warranty and regulatory concerns, and substantial financial losses; the reviewer also claims owner involvement was limited and alleges subcontracting. This perspective highlights potential risks and emphasizes thoroughly verifying written scope, installation methods, warranty terms, and regulatory compliance.

- Practical takeaways for potential customers: Obtain a detailed written scope of work, materials, and installation methods; confirm warranty coverage and manufacturer-required installation standards; verify who will perform the work (in-house vs. subcontractors) and ensure active project supervision; request references and inspect completed jobs; set clear expectations for timelines and daily site cleanup; consider discussing coordination with any insurance claims upfront.

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Additional Information

🏗️ Common Materials

Hardie Board (fiber cement) siding, e.g., James Hardie siding.

Quality Rating

Excellent

⏱️ Response Time

Excellent

📝 Common Complaints

Occasional reports of poor workmanship/improper installation, contract misrepresentation, and communication issues; concerns about warranty handling and use of nails in weep holes.

🛡️ Warranties Offered

Labor warranty mentioned; manufacturer warranty may be void if installation is improper

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Mixed but generally positive on value; some mention it being more expensive than others

🔧 Maintenance Tips

No maintenance tips mentioned

Location

Other Siding Repair Services in Joliet