Lucas Construction
806 S Gordon St, Bryan, TX 77802, USA
- Overall impression: Across many projects (roof replacements and repairs in Texas), experiences are repeatedly positive, with customers praising professionalism, reliability, and quality.
- Responsiveness and initial quoting: Inquiries were met with rapid response—drone imagery and a detailed quote delivered on the same day. Quotes were described as fair and straightforward, with transparent pricing and payment.
- Speed and scope of work: Several jobs were completed in one day (tear-off and installation), with some customers noting additional tasks (e.g., gutters, chimney work, painting pipes/whirlybirds) were handled efficiently. The company can handle both repairs and full replacements, including switching from asphalt shingles to metal where applicable.
- Communication and project updates: Customers appreciated proactive communication, including progress photos and drone images from start to finish. Several representatives (e.g., Tanner, Steven, Shea, Tyndall) were highlighted for helpful, professional, and responsive communication.
- Insurance and paperwork: The team often manages insurance-related details, communication with adjusters, and back-and-forth paperwork. Reports include assisting with estimates, attending insurance discussions, and delivering on promises—sometimes even beating or aligning closely with insurance estimates.
- Quality, materials, and workmanship: Reviews consistently call out high-quality materials, careful workmanship, attention to detail, and solid curb appeal improvement. Cleaning up after work was repeatedly described as thorough, with minimal debris left behind.
- Customer service and reliability: Customers describe the staff as friendly, thorough, and trustworthy, with several expressing a strong likelihood to hire Spire again for future properties and to recommend them to others.
- Notable goodwill and extras: At least one reviewer mentioned fixing issues for free, and others noted additional care (e.g., painting components, aligning chimney work to original spec) that went beyond basic requirements.
- Typical referrals: Multiple customers explicitly recommend Spire Roofing Solutions for roofing needs, insurance questions, and project management, indicating a high likelihood of customer loyalty and repeat business.
Standing seam metal (metal roof) and asphalt shingles
Excellent
Within an hour of the initial call
Very few complaints; reviews are overwhelmingly positive. When mentioned, any issues relate to pricing or insurance coordination, which were described as fair or smoothly handled.
Not mentioned
Excellent
Pricing described as fair, competitive, and reasonably priced; often lower than insurance estimates.
No maintenance tips mentioned
806 S Gordon St, Bryan, TX 77802, USA
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