Specialist Roofing & Repair

- Overall, customers report high-quality workmanship and professional service, with crews arriving on time, working efficiently, and leaving the site clean. Many projects involved full roof replacements or repairs across multiple buildings, with crews addressing issues such as termite damage and HVAC-related leaks.

- Positive recurring themes include attentive supervision (Alvaro and his team), respectful conduct, thorough cleanup after each day, clear communication, and a willingness to adapt the installation approach (e.g., vent layouts, sun-room needs). Several customers note the local, family-owned nature of the company as a plus.

- Several customers recommend the company highly, often citing reliability, attention to detail, and the ability to complete complex projects (Z-A to finish) with satisfactory results. Permits and scheduling were handled smoothly in typical cases, and projects were completed quickly (examples include a three-day roof replacement and prompt permit processing).

- A subset of experiences highlights strong interpersonal skills and problem-solving, such as diagnosing non-roof leaks (e.g., HVAC pipe issues) and offering cost-effective, practical solutions. Some customers were satisfied with the manager’s oversight and assurance of satisfaction.

- Notable negative experiences include delayed or inconsistent follow-up on quotes and estimates (one case with a 72-hour delay and no callback; another involving a late-arriving representative who did not deliver a promised written quote). A customer described a general sense of unreliability and time-waste from that specific interaction, suggesting potential buyers verify quote delivery expectations in writing.

- In summary, most customers report dependable, professional roofing work with thorough cleanup and strong project management, often praising Alvaro and the crew. A minority experienced delays in quotes or communication, indicating that prospective customers should confirm estimate timelines and written follow-up expectations.