Southwest Exteriors

- Overall, customer sentiment is broadly positive, with many reviews praising professionalism, courtesy, and high-quality workmanship across windows, doors, siding, and exterior repainting.
- Customers commonly cite clear, informative, low-pressure communications and effective project management; installers are described as skilled, respectful of time, and thorough with clean-up.
- The company’s transferable lifetime warranty is frequently highlighted as a key benefit, along with transparent information about products and installation; discounts for cash or veterans are noted.
- Timelines vary: some projects are completed quickly (in one day for window installs in at least one case), while others involve ordering delays (around six weeks from order to install for windows) and ongoing follow-up.
- Positive outcomes often include noticeable improvements in curb appeal and satisfaction with the final product; many customers would hire Southwest Exteriors again and would recommend them.
- Noted drawbacks include at least one instance of below-average touch-up work, paint mishaps (e.g., on curtains), and the disposal of custom solar screens despite requests not to discard them; there was also a reported period of about 45 days with limited responsiveness to issues, requiring follow-up for resolution.
- A recurring theme is that customers value honest opinions and a non-pushy sales approach, with many staff members singled out for helpful guidance and support during the process.