Southline Roofing & Exteriors

(4.9)
58 reviews
+1 843-471-2625

Southline Roofing & Exteriors Reviews

Customers consistently report highly positive experiences with Southline Roofing & Exteriors, citing strong communication, responsiveness, and quality workmanship across roof, gutter, and siding projects. The company is frequently praised for assisting with insurance claims, including guiding customers through the claims process and coordinating with adjusters.

Common practical details:
- Services: roof repair and replacement, siding work, gutter installation and repair.
- Insurance support: help navigating claims, meeting with adjusters, and clear explanations of contracts and processes.
- Scheduling and flexibility: accommodates rapid scheduling, after-hours work, and timely project starts; teams often work to complete projects promptly.
- Communication: regular updates and thorough explanations from staff.
- Site and cleanup: crews protect surroundings (e.g., bushes) and perform thorough cleanup with debris removal.
- Quality and compliance: work described as professional, up to code, and completed to the customer's satisfaction.

Staff frequently highlighted:
- Elizabeth and Emily for coordination and communication
- Cory for scheduling, guidance, and customer service
- Gustavo (and Gustavo Hernandez) for technical leadership and explanations
- Jose as foreman, Kevin as estimator, Andreas and Andres as crew leads
- Yobana, Ignacio, Walter, and others noted for helpful, responsive service

Overall outcomes:
- Customers say they would recommend Southline and would reuse them for future roofing needs, expressing high satisfaction and loyalty.

Summarized by ChatGPT

Additional Information

🏗️ Common Materials

General siding materials are referenced, but no specific types are named; gutters and roofing are also mentioned in context.

Quality Rating

Excellent

⏱️ Response Time

Very quick response; same-day or next-day scheduling and quick follow-up

📝 Common Complaints

Frustrations with the insurance claim process; weather-related scheduling delays affecting appointments

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing described as very reasonable and worth the money

🔧 Maintenance Tips

No maintenance tips mentioned

Location

Other Siding Repair Services in North Charleston