Sea Glass Construction and Roofing
5875 Mining Terrace # 104, Jacksonville, FL 32257, USA
- Overall, most customers report a positive experience with South Edge Roofing, describing the team as professional, courteous, and easy to work with.
- Projects are frequently completed quickly, with several reviews noting full reroofs completed in a single day and minimal disruption to the home.
- Communication is highlighted as a strength, with updates during the process and clear explanations from staff such as Chris and Marina; the company is praised for responsiveness for rental properties and overseas clients.
- Work quality and appearance are repeatedly praised; roofs are described as looking great and the worksite as clean and tidy after completion.
- Pricing and value are cited as competitive, with several reviews noting transparent estimates and quotes that beat others. Some customers also value additional benefits like wind mitigation reports that reduced insurance costs.
- The company is noted for handling complex situations (e.g., older homes, insurance coordination) and for thorough follow-up checks after installation.
- Minor issues mentioned include a missing Ring camera cover that was later replaced and, in one case, a warranty-related dispute where the customer alleges communication problems and a request to supply materials for a repair, raising questions about warranty coverage and responsibility for related damage.
shingles
Excellent
Very fast; many inquiries and estimates were provided same day or within 1–2 days; installations often completed in one day
Warranty coverage issues and poor communication/unresponsiveness; disputes over honoring warranty and repairs, with some customers asked to supply materials or faced delays
A roof warranty is referenced, but some customers report it is not honored or is unclear; coverage details are not consistently provided
Fair
Generally positive, with multiple reviews noting competitive pricing and transparent costs; some customers reported beating competing quotes by thousands of dollars, indicating good value for money
No maintenance tips were mentioned in the reviews
5875 Mining Terrace # 104, Jacksonville, FL 32257, USA
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