South County Roofing

(4.7)
27 reviews
+1 949-597-0192

South County Roofing Reviews

Overall, customers describe South County Roofing as professional, honest, and reliable, with timely inspections, clear written estimates, thorough investigations, and effective communication. Commonly reported services include roof leak repairs, tile replacement, flashing around vents and chimneys, gutter realignment, and general roof maintenance. Reviewers frequently note on-time arrivals, daily cleanup, and explanations of work using photos or written details. Several customers appreciated not being pressured into a full roof replacement and described pricing as fair, with quotes provided promptly and work started within a reasonable timeframe. The owner (Brian A.) and supervisor (William C.) are commonly mentioned as knowledgeable and responsive, and crews are praised for quality workmanship and standing by their work.

Mixed feedback exists: at least one reviewer reported dissatisfaction after a leak persisted following a seal repair on a fireplace and felt the service was not up to expectations. Another reviewer described a tune-up that did not prevent a later leak and cited unexpected extra charges. A separate note mentions scheduling and communication issues with another company, underscoring the importance of a detailed scope and clear terms.

Potential customers should expect a detailed written scope of work with photos, clarify what is included in tune-ups versus full replacements, and review the contract carefully before work begins.

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Additional Information

🏗️ Common Materials

Concrete roof tiles (roof tiles)

Quality Rating

Excellent

⏱️ Response Time

Within 24 hours

📝 Common Complaints

Pricing concerns / perceived overcharging by some contractors; delays or missed inspections; occasional communication gaps in some interactions

🛡️ Warranties Offered

No explicit warranties mentioned; reviewers note the company stands by their work

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally fair and honest pricing; some reviewers noted pricing was slightly higher than competitors but felt the value justified the quality and reliability

🔧 Maintenance Tips

Seal around fireplaces and chimneys; ensure proper flashing around vents; regular roof inspections to catch leaks early; keep gutters clean and properly attached

Location

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