Signature Services Roofing

The experiences with Signature Services are mixed. Several customers praise prompt quotes, clear communication (notably from Mike), professionalism, and high-quality workmanship, including expertise with standing seam metal roofs, careful gutter work, and attention to detail (such as extra rivets). A number of reviews also highlight strong reliability, quick scheduling for urgent needs, and coordination with other parties (e.g., an insurance adjustment or working with a painting contractor) to create a smooth process.

However, there are notable negative experiences as well. One customer reported a three-phase project where wind-damage repair left scratches on a metal roof that could lead to rust, a snow stopper installation with fasteners not tightened (posing a fall hazard), and a leak repair project that was supposed to take one day but stretched to three months with unanswered emails and calls. Another reviewer characterized the company as a “guy with a truck” and felt the pricing was high.

Common services mentioned include roofing repairs/replacements, gutter installation, and snow stopper installation. Several reviews indicate high pricing or value depending on the reviewer, with some noting competitive quotes or savings (e.g., insurance premium reductions) and others perceiving the cost as high.

Practical takeaways for potential customers: obtain a detailed written timeline with milestones; confirm scope of work and fastener/installation quality; expect variable response times on follow-up for more complex repairs; verify warranties and any insurance coordination benefits; consider both the potential for high-quality workmanship and the risk of delays or communication gaps.