Shingle Masters Roofing and Construction

- Overall impression: Consistently positive, with a focus on reliable service and customer-friendly communication.
- Communication and transparency: Clear, timely updates throughout projects; explanations of work and processes; use of before-and-after photos to show results.
- Timeliness and reliability: Punctual arrivals; multiple projects completed quickly, often in one day; responsive to follow-up questions and needs.
- Work quality and scope: Repaired and replaced roofing components (shingles, soffits, chimney covers), attic insulation, and a solar vent; high attention to detail with seamless repairs and good matching of materials.
- Cleanup and site readiness: Thorough cleanup after work; use of magnets to collect nails; maintained tidy work areas.
- Pricing and value: Described as competitive or reasonably priced; several cases of personalized service with clear explanations of costs.
- Customer service and relationships: Knowledgeable, courteous staff; multiple references to individuals (e.g., Todd, Donny, John); assistance with insurance processes and project planning.
- Additional strengths: Detailed and methodical approach, reassurance during and after work (e.g., weather-related checks, post-storm inspections), and a reputation for being trustworthy and customer-focused.