Shane & Sons Roofing & Construction

Overall, reviews indicate a contractor in Antioch that provides roofing and siding services, including repairs, replacements, leak diagnosis, and storm-damage remediation. Experiences are mixed but skew positive.

- Common positives: prompt arrivals and inspections; detailed estimates and repair timelines; guidance on material options; ability to liaise with homeowners’ insurance; strong project management from site leads (notably Colin, Philip, Eric, and Jalen) and good post-install follow-up (Keith); clean, organized work sites and thorough cleanup; capacity to complete projects efficiently even under hot or rainy conditions; quick resolution of leaks and successful tracking down of leak origins in challenging cases.

- Practical details for customers: on-site inspection, written estimate with a timeline, recommendations on roofing materials, a designated point of contact, coordination with insurance, and post-install support to address any questions. Several reviews mention a rapid project pace (e.g., a full tile tear-off and roof replacement completed in about half a week) and ongoing availability for post-install questions.

- Notable positives in outcomes: effective leak diagnosis and repair, and responsive service to storm-related damage (including siding) in Antioch.

- Reported concerns: a minority of reviews describe poor customer-service experiences by phone (rudeness or dismissive responses). Specific complaints include being redirected to Angi List and, in one case, being blocked after asking questions.

- Overall takeaway for potential customers: you can expect thorough inspections, clear estimates, and proactive communication, with strong emphasis on cleanup and insurance coordination. Be aware that, as with any contractor, individual experiences with customer service can vary, and a small number of reviewers reported negative phone encounters.