Shane Fisk Roofing Company Inc.

Summary of customer experiences with Shane Fisk Roofing (roofing and siding services)

- Overall, reviews are mixed. Many customers report positive experiences with professional handling, clear communication, and smooth project execution; however, there are notable negative accounts as well.

Positive/practical details frequently mentioned
- Quoting and project management: Several customers praised accurate quotes, timely updates on timelines, and consultants (notably Jake, Logan, Andy, Luke, James) who guided them through the process.
- Installation and cleanup: Multiple reviews describe efficient installations, minimal disruption, and crews that left the site clean with no debris.
- Insurance coordination and financing: A common theme is assistance with insurance claims, including handling communications with insurers and offering financing options; some customers paid only their deductible.
- Commercial experiences: A commercial client reported reliable service across many properties, prompt leak responses, honest pricing, permit handling, and provision of warranty paperwork.
- Follow-up and satisfaction: Post-project follow-up inspections and sign-offs were noted positively by several customers; some expressed high satisfaction with the final results and workmanship.

Negative/critical details and risks highlighted
- Severe incident and alleged misconduct: One account describes a salesperson’s dangerous fall from a roof, significant property damage to a sunroom, and an allegation of urging insurance fraud; this review also cites poor initial repairs and subsequent damage.
- Repair quality concerns: Other accounts describe mismatched shingles, inadequate initial fixes, rework requirements, and water damage occurring after the project, leading to further costs for the homeowner.
- Cleanup and maintenance issues: There are mentions of additional problems after work (e.g., a roof-mounted awning not reinstalled correctly, requiring another visit).
- Warnings from customers: At least one reviewer strongly cautioned others to avoid the company, citing dangerous experiences and faulty workmanship.

Practical takeaways for potential customers
- Request detailed, written scope of work, including whether the roof or siding will be fully replaced and how matching will be handled.
- Confirm the role of the company in coordinating with your insurance and what costs you will incur beyond your deductible.
- Emphasize site protection, cleanup expectations, and post-installation warranty terms; ask for written warranty documentation.
- Check references from both residential and commercial projects and, if possible, inspect prior completed jobs.
- Be cautious and seek multiple quotes if you have concerns about workmanship or incidents reported by other customers.