Sequoia Painting, LLC

- Overall, customers frequently praise the quality of the painting work and the professionalism and courtesy of the crews (notably Hector, Luis, Irvin, Ivan, Cody, Robert, Paul, Matthew, and Charles). They highlight careful handling of belongings, thorough finishes (including ceilings, fascia/trim, and cabinetry), and reliable results. A three-year warranty is viewed as a reassurance.

- However, many reviews cite ongoing office communication and scheduling issues. Problems include sending the wrong paint and rework required by the crew, using an outdated work order instead of the actual job order, and a lack of advance confirmations before arrivals.

- Crew size and scheduling concerns are common: a typical crew sometimes consisted of a lead plus one helper, which could extend timelines, especially when one worker was unavailable. Doors not being removed as promised added extra masking time.

- Timelines were frequently a source of frustration. Estimated start times (e.g., six weeks) were delayed, and some customers were offered perks (e.g., discounts for delaying to December/January) that they did not accept.

- Despite the office issues, customers who continued with projects (interior painting, cabinetry, fascia/trim) report high satisfaction with results and in many cases would hire again, emphasizing that the workmanship and attention to detail outweighed the communication shortcomings. Several reviews note exceptional experiences with specific staff, including Cody and Robert, and praise responsiveness and color guidance.