Santa Clarita LA Roofing

This set of reviews presents mixed experiences with Daniel Roofing, including several negative and several positive accounts.

- Scheduling and reliability: Multiple customers report missed appointments, lateness, or repeated no-shows, which disrupted availability and time off work.
- Repairs and results: Some leaks persisted after repairs, with one claim that a repair was only temporary and another that the issue reappeared after rain. A few customers reported successful, durable results and overall roof improvements after installation or repairs.
- Pricing and warranty: There are disputes over pricing (one request for nearly $3,000 to continue work, others noting lower quotes) and questions about whether prior work was credited. Several reviews allege no warranty or unclear warranty terms, and one mentions legal action or small-claims involvement.
- Communication and service: Opinions vary on communication. Some customers describe poor direct communication with the owner, while others praise office staff (notably Leslie) for clear quotes and responsiveness.
- Reputation signals: The feedback ranges from warnings to avoid, to strong endorsements and high satisfaction, indicating a polarized reputation.
- Practical takeaways for potential customers: obtain a detailed, written scope of work and warranty terms before work begins; request references and follow up with prior clients; compare multiple bids; confirm scheduling expectations and payment terms; verify how post-repair issues will be handled and guaranteed.