Sand Star Services

Overview: The majority of reviews describe Sand Star Services (Alec and crew) as reliable, versatile, and customer-focused, delivering high-quality results across a range of exterior and interior repairs. Customers frequently note prompt on-site presence, careful handling of belongings, thorough remediation, and strong finishes. A minority report delays or gaps in follow-up or estimates. Overall, many clients would hire again and recommend the company.

Key practical takeaways for potential customers:
- Timeliness and site handling: Several reviewers report arriving early or on time, with careful furniture removal and protective handling to avoid damage; crews are described as clean and respectful of the home environment.
- Work quality and finish: Multiple projects (water/storm damage repairs, deck and siding restoration, roofing, window replacements, painting, bathroom remodeling) are described as high quality, with finishes that look good and meet or exceed expectations; supervisors are noted as engaged and hands-on when needed.
- Range of services: The company is cited for a broad scope of work—roofing, siding, carpentry, electrical, plumbing, drywall, concrete, painting, and interior remodels—often completing multiple trades under one project.
- Customer service and communications: Many customers highlight clear, ongoing communication and a process-driven approach, contributing to smooth project flow. Several praise responsive and respectful staff and treat-the-customer-like-family service.
- Value and budgeting: Some reviewers mention working within budget and offering practical recommendations; others appreciate getting long-term, durable results that improve marketability or resale value.
- Notable concerns: A few clients experienced delays in receiving estimates or communication after initial visits, with one describing it as not worth pursuing. These are isolated relative to the overall positive feedback.

Overall sentiment: Positive experiences with emphasis on reliability, workmanship, and comprehensive service. Potential customers should consider confirming timelines and follow-up expectations for estimates and communications, given the few accounts of delays.