San Francisco Roofing Service

- Rapid response: customers frequently note quick replies and availability, even during holidays, with easy contact to Brantley, Julian, Randall, or others on the team.
- Thorough, clear estimates: quotes are described as fair and clearly itemized, often including warranty information; many reviews mention no high-pressure upsells and straightforward explanations of options and costs; some offers include discounts (e.g., military) and flexible timing.
- Broad scope of work: services include roof replacements and repairs (shingles, architectural shingles, cedar shakes, slate, metal), gutter installation, skylights, roof vents, and even exterior siding and related repairs; some projects involve addressing roof rot, venting improvements (baffles and new vents), or repairing damage from storms.
- Insurance coordination: several customers report assistance with insurance adjusters and claims, speeding up approvals and replacements.
- Communication and project management: ongoing updates with photos, material delivery notices, and clear timelines; on-site managers (e.g., Randall) provide explanations and answer questions; some crews finish faster than anticipated, while a few projects experience delays that are communicated in advance.
- Work quality and durability: multiple accounts describe high-quality workmanship, attention to detail, and long-lasting results (roofs looking great years later; leaks fixed with durable repairs); some jobs involve resolving issues caused by prior contractors.
- Cleanup and site safety: consistent emphasis on thorough cleanup, with nail-patrol and yard/driveway tidying; plants and pets are generally treated with care.
- Scheduling and duration: job lengths vary from one day for smaller replacements to multi-day projects for larger or more complex work; some estimates-to-completion timelines can extend over weeks for larger jobs, but local crews aim to stay on schedule and communicate any delays.
- Customer experience tone: several reviews describe a professional, respectful, and non-pushy approach; some customers feel treated like family and appreciate responsive, honest communication.
- Cautions and notes: a few reviews mention discovering additional issues (e.g., rotten wood) that extended work scope and required rapid material procurement, but crews adapted and kept customers informed.